2024 How to return my xfinity equipment

Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago.Need Help? Find Solutions, share knowledge and get answers from customers and experts.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.Aug 31, 2022 · 1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned. Here is a great link that helps explain the return process. How to return your Xfinity equipment. You will also need to make sure that we have the equipment removed from your account so that way you do not get charged for it. Do you already have your own modem? 0. 0. Cancel Post.4609 14th Ave NW. Suite 105. Seattle , WA 98107. 4.34 mi. Xfinity Retail Store. Open today until 7:00 PM. See store details to Book an Appointment. Get Directions. View Store Details Shop Now. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty ... I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …Dec 29, 2021 ... Use of the information in this video and/or description is at your own risk. Todd's Garage recommends the use of proper safety equipment and ...I am receiving text messages about returning equipment within 30 days. I used all my own equipment and never received any Xfinity equipment so I don't know what items these messages are referring to. I did double check the Xfinity device return page, where there are also no devices for me to select to return.Xfinity: $20 - $299/mo. 75 - 10,000 Mbps. ... leading to higher subscription fees to provide a return on investment for the provider. ... Equipment rental fees: If your …While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ...Follow these simple steps to locate one: Go to the Xfinity website and log in to your account. Alternatively, you can use the Xfinity My Account app on your smartphone or tablet. Click on the “Support” tab located at the top of the page or app interface. Scroll down and click on the “Equipment Returns” link.Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... Available for eligible households and includes unlimited data and equipment. See if you qualify. Check eligibility. Flexible internet. No commitments. NOW Internet A new kind of simple.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (107) Relevance. Selected Relevance. U. Equipment return. I need to speak with a representative concerning my Kim and equipment return.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.If you discontinue service, another $150 will be charged for the unreturned Viasat Modem. Viasat WiFi Gateway: Your payment method on file will be charged $50 for an unreturned modem and. $250 will be charged for an unreturned ViaSat-2 TRIA. Note: Past 30 days, you may still return the equipment and get a refund for the charges.Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance to have the cancellation looked into further. I appreciate the detailed information about not requesting to cancel, or having equipment. I definitely want to see what is going on the account, and the communication you received.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...Switch to channel number 1995 on all of your TVs and follow the on-screen instructions. It will promptly let you know if your TV boxes are compatible with the upcoming changes, and whether you need to replace them. However, you need to remember that TV Adapters do not need to be replaced. Also, Xfinity will replace all your TV boxes if you …By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity Retail Store. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. Note: Please return yourComcast has numerous return centers located throughout the United States, making it easy to return your equipment at your convenience. To find the nearest Comcast equipment return center, follow these simple steps: Visit the Comcast website and log in to your account. Click on the “Service” tab located at the top of the page.Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit...Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question? Dec 29, 2021 ... Use of the information in this video and/or description is at your own risk. Todd's Garage recommends the use of proper safety equipment and ...While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ...You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return.Wednesday, May 1st, 2024 11:19 PM. New equipment. Since ACP has ended, I downgraded to internet essentials. Do I really need new equipment? I’ve tried calling …Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast. ... Available for eligible households and includes unlimited data and equipment. See if you qualify. Check eligibility. Flexible internet. No commitments. NOW Internet A new kind of simple.Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help …We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn moreGet the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...4609 14th Ave NW. Suite 105. Seattle , WA 98107. 4.34 mi. Xfinity Retail Store. Open today until 7:00 PM. See store details to Book an Appointment. Get Directions. View Store Details Shop Now.I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.Feb 27, 2023 ... Find a Roku on Amazon - https://lon.tv/vqo8i (compensated affiliate link) - Comcast / Xfinity was ripping my Mom off with equipment rentals ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps ... www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS …Follow these simple steps to locate one: Go to the Xfinity website and log in to your account. Alternatively, you can use the Xfinity My Account app on your smartphone or tablet. Click on the “Support” tab located at the top of the page or app interface. Scroll down and click on the “Equipment Returns” link.I stopped services about a month ago but forgot to return my equipment. I received a bill for the unreturned equipment along with a 'partial' bill for $6.83. The partial bill was due to xfinity charging me services ahead of time, after I had submitted requests to cancel the service. Xfinity recently refunded $69 of the $77 that I was charged ...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.Hi there @user_n4x0b3!Thank you so much for taking the time tor each out to Xfinity Support here on our Community Forum to discuss your equipment return …Nov 21, 2017 · How to Return Your Xfinity Equipment Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices …Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit... Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.Find your local Xfinity Store, including Xfinity Mobile, to demo the latest products, pick up and exchange your equipment, pay bills, or subscribe to ...and here Under How can I return my Equipment, For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. 1. nerdburg.In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me eight bucks for a box, but eight bucks is eight bucks. Question. If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow the steps ... Start by logging into your Xfinity account and navigating to the “Equipment Returns” page. Follow the step-by-step instructions, fill out the form, and print the shipping label. Pack the equipment securely and attach the label before dropping it off at the post office. Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. Updated. 4 months ago. 3.8K. 2. 7. Responses. XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 8 months ago. Hello @user_5c5b07. Thank you for …Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help …Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, …I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to …Nov 19, 2023 · All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3.1 - which seemed to be ... Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.Learn about transferring your services when you move.If you discontinue service, another $150 will be charged for the unreturned Viasat Modem. Viasat WiFi Gateway: Your payment method on file will be charged $50 for an unreturned modem and. $250 will be charged for an unreturned ViaSat-2 TRIA. Note: Past 30 days, you may still return the equipment and get a refund for the charges.Return rented equipment to the Verizon or the UPS Store nearest you. You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon ( 1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment …

Here’s a detailed process for each of the ways to cancel your Comcast Xfinity service: 1. Online Chat. Xfinity provides an online chat option where you can request service cancellation. Step 1: Visit the official Xfinity official website. Step 2: Navigate to the “Support” or “Contact Us” section. Step 3: Look for the “Chat with an .... First service residential san antonio

I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - …Learn about transferring your services when you move.Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Welcome letter: A letter addressed to you that includes your account number and phone number for reference. · Getting Started guide: · Xfinity return equipment .... The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question? You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for your ...Yes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ...The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Learn about transferring your services when you move.Comcast has numerous return centers located throughout the United States, making it easy to return your equipment at your convenience. To find the nearest Comcast equipment return center, follow these simple steps: Visit the Comcast website and log in to your account. Click on the “Service” tab located at the top of the page.While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so …Jul 8, 2022 · XfinityRoberto. +17 more. Official Employee. •. 1.1K Messages. 2 years ago. Hi there @user_2d8c3d. That is a fantastic question. You can actually go to https://comca.st/3bP03gC and print out the return label there. .

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